ROLLER

ROLLER

Category
  • Reservations and Waitlist
  • Event Management

ROLLER Venue Experience. GoTab F&B. One Connected Guest Journey.

Connect ROLLER to GoTab’s family entertainment center POS so guests pay once for the whole visit, from the lane or bay they booked to the last round at the bar.

About ROLLER

ROLLER is the cloud-based venue management platform built for modern attractions. It brings ticketing, point-of-sale, payments, memberships, waivers, kiosks, cashless wallets, and more into one place, removing friction from every step of the guest journey.

With ROLLER, venues can boost spend with easy upsells and add-ons, bring guests back with loyalty programs and automated follow-up, and keep reporting in one place to plan ahead and scale with ease. Venues using ROLLER have seen a 30% increase in average online revenue, a 50% increase in basket size, and 70% less time spent managing bookings, all backed by 99.99% platform uptime.

Two Systems. Two Checkouts. Two Sets of Numbers.

Family entertainment centers and other multi-activity venues with complex, high-volume food and beverage operations often run on two separate POS systems. Guests pay a deposit in one place and settle their burgers and beer in another. Then staff have to reconcile two sets of numbers at the end of every night. GoTab and ROLLER now work together to close that gap.

How the ROLLER + GoTab Integration Works

  1. ROLLER runs the venue experience. Guests book online or in venue. ROLLER handles capacity, waivers, check-in and deposits, just as it does today.
  2. Open the tab in GoTab. Staff search for a ROLLER booking and pull it onto a GoTab tab. Booked items, discounts and deposits come over automatically.
  3. Serve all day, settle once. Guests order by server, handheld, kiosk or their own phone. At checkout they split or pay one bill, and the items, payments and tips sync back to ROLLER.

Benefits of the GoTab + ROLLER Integration

One Tab per Guest or Group: Activities, food and drinks on one check. Groups split it however they like.

Order Any Way: Servers, handhelds, QR codes, Easy Tab, kiosks and fixed tablets, with menus by zone, bay or lane.

Bigger Tabs, Faster Service: Guest-led ordering keeps rounds coming without pulling players off the lane or out of the bay.

One Record of the Visit: ROLLER stays your source of truth for the full guest journey, with F&B sales posted back to ROLLER. Item-level F&B detail lives in GoTab.

Built For

  • Family entertainment centers (FECs) and arcades
  • Bowling centers
  • Multi-attraction venues
  • Eatertainment and competitive socializing
  • Destination attractions with full-service restaurants and bars

Overtime Arena

Overtime Arena in Selden, New York, is bringing the full guest journey and F&B together with the GoTab and ROLLER integration, so guests can manage their whole visit on one tab across 10 golf simulators, batting cages, a restaurant and bar.

“We chose ROLLER and GoTab because together they give Overtime Arena the flexibility to create a seamless guest experience across entertainment, simulators, food and beverage, and events. Both platforms are built for high-volume, experience-driven venues and give us the technology and scalability we need as Overtime Arena grows.” — Anthony Grassa, Overtime Arena

Frequently Asked Questions

What else does GoTab do for my venue?

The ROLLER integration covers bookings. For RFID, F&B kiosks, game-card integrations and the rest of GoTab’s platform, see our family entertainment center POS page.

Do I need to change how I take bookings?

No. Bookings, check-in and waivers stay in ROLLER.

What carries over from ROLLER to GoTab?

Booked items, booking discounts and deposits or partial payments.

What goes back to ROLLER?

When the tab closes, items, payments and tips are added to the booking.

Who supports us?

GoTab and ROLLER support teams share escalation paths and onboarding hand-offs for joint customers.

How do I get started?

Talk to your ROLLER account manager, reach out to partnerships@rollerdigital.com, or book a GoTab demo below.

See GoTab and ROLLER Working Together.

Book a demo, or come find us in ROLLER’s booth W2201 at IAAPA Expo, Nov. 17–20 in Orlando.

Learn More About GoTab's Integration with

ROLLER

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